Delivery and Returns.

Shipping :

Recognized international carriers, such as Post, Chronopost, DHL, Fedex, UPS, etc ... Most of the products coming from France go through Chronopost. Packing costs are included.

All general terms and conditions of carriers are available online.

Following an order you will receive a follow-up notice, to track your package. Such as :

http://www.chronopost.fr/en/private

https://www.dpd.com/tracking

Exceptions:

Thermometers are sent by Heppner with order tracking. http://www.heppner.fr/recherche/suivi+colis

Packing costs are included. Fragile objects have additional protections.


Delivery time for all carriers: 1 to 5 days (excluding manufacturing time if necessary).

Returns of products:

Decoliste europe ensures you a fast and safe parcel reception. The purchase is made in complete transparency.

The legal withdrawal period is 14 days. Open the package at the carrier's receipt, keep the original packaging and invoice. Send a message of the following type to contact@decoliste-europe.com

I hereby notify you of my withdrawal from the contract for the sale of the property for the provision of the following services:

Ordered on ................................ received on .............. ..........................:

Name of Consumer (s):

Address of Consumer (s):

Reason for withdrawal:

Signature of Consumer (s) (only in case of notification of this form on paper):

Date:

Our after-sales service will immediately contact you to solve the problem, either by sending a new parcel or by a refund.

You buy safely and reliably.